LegalByte by LegalByte Terms of Service

Last Updated: December 2024

Effective Date: December 2024

1. Agreement to Terms

By accessing or using LegalByte by LegalByte Sdn Bhd ("LegalByte," "the Platform," "Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Platform.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and LegalByte Sdn Bhd, a company incorporated under the laws of Malaysia.

You must be at least 18 years of age to use LegalByte. By using the Platform, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into this agreement.

2. Service Description

2.1 Platform Overview

LegalByte by LegalByte is an AI-powered legal research and document management platform designed for Malaysian legal professionals, law students, and individuals seeking legal research capabilities. The Platform provides:

Legal Research: AI-assisted research across 35,000+ Malaysian legal documents, including statutes, case law, regulations, and legal precedents
Document Generation: AI-powered template-based legal document creation and drafting assistance
Document Workspace: Secure storage, organization, and management of legal documents
Chat Interface: Interactive AI assistant for legal queries and research
Template Library: Access to pre-built legal document templates
Bilingual Support: Full functionality in English and Bahasa Malaysia

2.2 Service Limitations and Important Disclaimers

MYLEX IS A RESEARCH AND PRODUCTIVITY TOOL ONLY.

LegalByte is NOT:

A substitute for qualified legal advice from a licensed lawyer
A law firm or legal service provider
Legal representation or the practice of law
An attorney-client relationship
Subject to attorney-client privilege
A replacement for professional legal judgment

CRITICAL: The AI-generated content, research results, and documents provided by LegalByte are for informational and research purposes only. They do not constitute legal advice, and you should not rely on them as such.

Always consult a qualified Malaysian lawyer for legal advice specific to your situation. All AI-generated documents must be reviewed, customized, and validated by a licensed legal professional before use in any legal matter.

2.3 No Warranties on AI Accuracy

AI-generated content may contain errors, omissions, or inaccuracies. LegalByte makes no warranties regarding the:

Accuracy, completeness, or currency of legal information
Suitability of AI-generated documents for your specific needs
Compliance of generated documents with current Malaysian laws
Quality or reliability of research results

You are solely responsible for verifying all AI-generated content before use.

3. User Eligibility

3.1 Professional Users

Lawyers and Legal Practitioners:

Must hold a valid practicing certificate issued by the Malaysian Bar Council
Must comply with the Legal Profession Act 1976 and Malaysian Bar Council Professional Conduct Rules
Must maintain professional liability insurance as required by law
Are solely responsible for ensuring all use of LegalByte complies with professional conduct obligations
Must not use LegalByte in any manner that would constitute unauthorized practice of law

Law Firms and Legal Organizations:

Must be registered legal entities in Malaysia with valid business registration
Authorized representatives must have the legal authority to bind the organization to these Terms
Are responsible for ensuring all firm members using LegalByte comply with these Terms

3.2 Individual and Student Users

Individual Users:

May use the Platform for personal legal research and document management
Must acknowledge and understand that all AI-generated content requires professional legal review
Should seek qualified legal counsel for any legal matters

Law Students:

May use the Platform for educational and research purposes
Must comply with their institution's academic integrity policies
Should use LegalByte to supplement, not replace, formal legal education

3.3 Prohibited Users

The following persons or entities are prohibited from using LegalByte:

Persons under 18 years of age
Persons or entities located in jurisdictions where use of the Service is prohibited by law
Persons who have been previously banned or had their accounts suspended
Persons engaging in unauthorized practice of law
Competitors using the Service for competitive intelligence or to build competing products

4. Acceptable Use Policy

4.1 Permitted Uses

You may use LegalByte for:

Legal research and case law analysis
Drafting and generating legal documents with professional review
Organizing and managing legal documents and files
Legal education and professional development
Internal business legal compliance research

4.2 Prohibited Uses

You agree NOT to use LegalByte for:

Illegal Activities:

Any unlawful purpose or in violation of Malaysian law
Facilitating, promoting, or assisting illegal activities
Money laundering, fraud, or financial crimes
Circumventing Malaysian legal or regulatory requirements

Unauthorized Practice of Law:

Providing legal advice to third parties without proper licensing
Representing yourself as a lawyer if you are not licensed
Using AI-generated documents without professional legal review in official proceedings
Engaging in the unauthorized practice of law as defined under Malaysian law

Platform Abuse:

Attempting to reverse engineer, decompile, or extract the AI models or algorithms
Scraping, crawling, or automated extraction of data or content
Circumventing security measures, access controls, or usage limits
Using the Platform to build competing products or services
Sharing login credentials or allowing unauthorized account access
Creating multiple accounts to avoid fees or restrictions

Harmful Content:

Uploading malware, viruses, or harmful code
Uploading content that infringes intellectual property rights
Uploading confidential information belonging to third parties without authorization
Uploading discriminatory, defamatory, or illegal content

AI System Abuse:

Prompt injection attacks or attempts to manipulate AI responses
Deliberately trying to generate illegal, harmful, or unethical content
Overloading the system with excessive or abusive queries
Using the Service to train competing AI models

4.3 Content Restrictions

You must not upload:

Classified or state secret documents
Information subject to legal professional privilege belonging to others without consent
Personal data of third parties without lawful basis under the Personal Data Protection Act 2010 (PDPA)
Copyrighted material without authorization
Malicious files or code

5. Intellectual Property Rights

5.1 Platform Ownership

All intellectual property rights in LegalByte, including but not limited to:

Software, source code, and algorithms
AI models and training data
User interface designs and trademarks
Database structure and content organization
Legal research database compilation
Documentation and help materials

are owned by LegalByte Sdn Bhd or its licensors. You acquire no ownership rights to the Platform or its underlying technology.

5.2 User Content Ownership

You retain all intellectual property rights in:

Documents you upload to the Platform ("User Documents")
Documents you create using the Platform ("Generated Documents")
Custom templates you create

5.3 License Grant to LegalByte

By using LegalByte, you grant LegalByte a limited, non-exclusive, worldwide, royalty-free license to:

Store, process, and transmit your User Documents as necessary to provide the Service
Use anonymized and aggregated data from your usage for AI model improvement
Display your Generated Documents to you through the Platform
Create backups and ensure disaster recovery

Important Privacy Protections:

We will never use your confidential legal documents to train AI models without explicit consent
We will never share your documents with other users
We will never sell your data to third parties
All use of your data is governed by our Privacy Policy and the Personal Data Protection Act 2010 (PDPA)

5.4 License Grant to You

LegalByte grants you a non-exclusive, non-transferable, revocable license to use LegalByte strictly in accordance with these Terms.

This license does not grant you the right to:

Sublicense or resell access to the Platform
Remove or alter proprietary notices
Use the Platform on behalf of third parties (unless on an approved enterprise plan)
Extract or scrape data for external use

6. AI-Specific Terms and Limitations

6.1 AI Model Limitations

LegalByte uses advanced AI models (including Claude AI by Anthropic) that have known limitations:

Accuracy Limitations:

AI may produce factually incorrect or incomplete legal information
Citations may be inaccurate or fabricated ("hallucinations")
Legal interpretations may not reflect the most current law or judicial decisions
AI lacks human judgment, discretion, and contextual understanding

You acknowledge and accept these limitations and agree to verify all AI outputs independently.

6.2 User Verification Responsibility

You are solely responsible for:

Verifying the accuracy of all AI-generated research results
Reviewing all AI-generated documents with a qualified lawyer before use
Ensuring compliance with current Malaysian law and regulations
Validating all legal citations and case references
Determining the appropriateness of AI recommendations for your specific circumstances

Failure to independently verify AI outputs may result in legal errors, malpractice, or professional liability.

6.3 No Legal Liability for AI Errors

LegalByte is not liable for:

Errors, omissions, or inaccuracies in AI-generated content
Reliance on AI-generated legal research or advice
Use of AI-generated documents without professional review
Losses arising from AI hallucinations or incorrect citations
Decisions made based on AI recommendations

You use AI-generated content at your own risk.

6.4 Model Updates and Changes

LegalByte may update, modify, or replace AI models at any time to improve accuracy, performance, or compliance. Such changes may affect:

The format or style of generated content
Research result relevance or ranking
Response times or system behavior

We will make reasonable efforts to notify users of significant model changes but are not obligated to do so.

7. Data Protection and Privacy

7.1 Personal Data Protection

Your use of LegalByte is subject to our Privacy Policy, which complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Please review our Privacy Policy at [Privacy Policy Link] to understand:

What personal data we collect
How we use, store, and protect your data
Your rights under PDPA (access, correction, deletion, data portability)
How to exercise your data protection rights

7.2 Data Security Measures

LegalByte implements enterprise-grade security measures including:

AES-256 encryption for data at rest
TLS 1.3 encryption for data in transit
Role-based access controls
Regular security audits and penetration testing
Secure data centers in Singapore and Malaysia

However, no system is 100% secure. You acknowledge that internet-based services carry inherent security risks.

7.3 Data Breach Notification

In the event of a data breach affecting your personal or document data, we will:

Notify you within 24 hours of discovery
Inform relevant authorities as required by PDPA
Provide details of the breach and mitigation steps
Offer assistance in protecting your information

7.4 Data Retention

Active Accounts: Data retained as long as your account is active
Account Closure: Data deleted within 30 days of account termination
Audit Logs: Retained for 7 years to comply with Malaysian legal requirements
Backups: May persist in backups for up to 90 days before automatic deletion

You may request early deletion by contacting privacy@legalbyte.my.

8. Subscription, Fees, and Payment

8.1 Service Tiers

LegalByte offers the following subscription plans:

Free Tier: Limited features for personal use
Professional Tier: Full features for individual practitioners
Enterprise Tier: Advanced features for law firms and organizations

Detailed pricing and feature comparison available at [Pricing Page Link].

8.2 Billing and Payment

Subscription fees are billed in Malaysian Ringgit (MYR)
Payment accepted via credit card, debit card, or bank transfer
Sales and Service Tax (SST) applies as required under Malaysian tax law
Fees are non-refundable unless otherwise stated
Billing cycle: Monthly or annually, as selected during subscription

8.3 Price Changes

LegalByte may modify subscription fees at any time. Price changes will:

Be communicated 30 days in advance via email
Apply only to new billing cycles (existing subscriptions honored until renewal)
Allow you to cancel your subscription before the new price takes effect

8.4 Late Payment and Suspension

Accounts with overdue payments may be suspended after 7 days
Suspended accounts have read-only access to documents but cannot use AI features
Accounts remain suspended until payment is received
Accounts with 60+ days overdue payment may be terminated

8.5 Free Tier Limitations

Free tier accounts may have:

Limited AI query credits per month
Reduced document storage capacity
Limited template library access
No priority support

9. Termination

9.1 Termination by You

You may terminate your account at any time by:

Using the account deletion option in settings
Contacting support@legalbyte.my

Upon termination:

Your subscription will remain active until the end of the current billing period
No refunds will be issued for unused time
Your data will be deleted within 30 days (except audit logs retained for 7 years)

9.2 Termination by LegalByte

LegalByte may suspend or terminate your account immediately if:

You violate these Terms of Service
You engage in prohibited activities
Your account is used for illegal purposes
You fail to pay subscription fees after 60 days
We are required to do so by law or court order

We will make reasonable efforts to notify you before termination, except in cases of:

Illegal activity or fraud
Security threats or platform abuse
Legal requirements prohibiting notification

9.3 Effect of Termination

Upon termination:

All licenses granted to you immediately cease
You must stop using the Platform
You may request a data export within 14 days of termination
After 30 days, all your data will be permanently deleted
Provisions that by their nature should survive (liability limitations, dispute resolution) will continue to apply

10. Disclaimers and Limitation of Liability

10.1 "AS IS" and "AS AVAILABLE" Disclaimer

MYLEX IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

LegalByte disclaims all warranties including:

Implied warranties of merchantability, fitness for a particular purpose, non-infringement
Warranties regarding accuracy, reliability, or completeness of content
Warranties that the Service will be uninterrupted, secure, or error-free
Warranties that defects will be corrected

You use LegalByte at your own risk.

10.2 No Warranty of Legal Accuracy

LegalByte does not warrant that:

AI-generated content is accurate, current, or complete
Legal research results are comprehensive or error-free
Generated documents comply with current Malaysian law
The Platform meets your specific legal requirements

Professional legal review is mandatory for all AI-generated content.

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY MALAYSIAN LAW:

LegalByte's total liability for any claims arising from your use of LegalByte is limited to the amount you paid for the Service in the 12 months preceding the claim, or MYR 500, whichever is greater.

10.4 Exclusion of Consequential Damages

LegalByte is not liable for:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Professional malpractice claims arising from use of AI-generated content
Damages arising from reliance on AI-generated legal research or advice
Damages from service interruptions, errors, or security breaches

This exclusion applies even if LegalByte has been advised of the possibility of such damages.

10.5 Malaysian Law Exceptions

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Malaysian law, including liability for:

Fraud or fraudulent misrepresentation
Death or personal injury caused by negligence
Violations of consumer protection laws

11. Indemnification

You agree to indemnify, defend, and hold harmless LegalByte Sdn Bhd, its directors, officers, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

Your violation of these Terms of Service
Your violation of any Malaysian law or regulation
Your unauthorized practice of law using the Platform
Your use of AI-generated content without professional review
Infringement of third-party intellectual property rights through your use of LegalByte
Your breach of professional conduct obligations
Claims by third parties arising from your use of the Platform
Negligence or willful misconduct in your use of the Service

This indemnification obligation survives termination of your account.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia, without regard to conflict of law principles.

12.2 Jurisdiction

You agree that any legal action or proceeding arising from these Terms or your use of LegalByte shall be brought exclusively in the courts of Kuala Lumpur, Malaysia.

You irrevocably submit to the jurisdiction of such courts and waive any objections to venue or inconvenient forum.

12.3 Dispute Resolution Process

Before initiating any legal action, you agree to attempt to resolve disputes through the following process:

Informal Negotiation (30 days): Contact legal@legalbyte.my to discuss the dispute
Mediation (60 days): If informal negotiation fails, both parties agree to engage in good-faith mediation
Litigation: If mediation fails, either party may initiate legal proceedings in Kuala Lumpur courts

This dispute resolution process is mandatory before filing any lawsuit.

12.4 Class Action Waiver

You agree to bring claims against LegalByte only in your individual capacity, not as a plaintiff or class member in any class action or representative proceeding.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LegalByte regarding your use of LegalByte and supersede all prior agreements, representations, and understandings.

13.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

13.3 No Waiver

LegalByte's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Any waiver must be in writing and signed by an authorized representative of LegalByte.

13.4 Assignment

You may not assign, transfer, or sublicense these Terms or your account without LegalByte's prior written consent.

LegalByte may assign these Terms to any affiliate, successor, or purchaser of its business without your consent.

13.5 Force Majeure

LegalByte is not liable for any failure or delay in performance due to causes beyond its reasonable control, including:

Acts of God (natural disasters, pandemics)
War, terrorism, or civil unrest
Government actions or regulations
Internet or telecommunications failures
Third-party service provider outages (AWS, MongoDB, Anthropic AI)

13.6 Third-Party Services

LegalByte integrates with third-party services (Anthropic AI, AWS, MongoDB, Neo4j). Your use of these integrated services may be subject to additional third-party terms.

LegalByte is not responsible for third-party service failures, data practices, or terms.

13.7 Export Control

You agree to comply with all Malaysian export control laws and regulations. You may not use LegalByte if you are located in a jurisdiction where such use is prohibited.

13.8 Language

These Terms are provided in English and Bahasa Malaysia. In case of conflict, the English version prevails.

14. Changes to Terms

LegalByte may modify these Terms at any time. Changes will be effective:

Immediately for new users upon first use of the Platform after changes
30 days after notification for existing users

We will notify you of material changes via:

Email to your registered email address
In-app notification upon next login
Notice on our website at [Terms Page Link]

Your continued use of LegalByte after the 30-day notice period constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using LegalByte and may terminate your account.

15. Contact Information

For questions about these Terms of Service:

Legal Inquiries: Email: legal@legalbyte.my

General Support: Email: support@legalbyte.my

Privacy and Data Protection: Email: privacy@legalbyte.my

Security Issues: Email: security@legalbyte.my

Mailing Address: LegalByte Sdn Bhd [Company Address] Malaysia

16. Acknowledgment

BY CLICKING "I ACCEPT," CREATING AN ACCOUNT, OR USING MYLEX, YOU ACKNOWLEDGE THAT:

✓ You have read and understood these Terms of Service ✓ You agree to be bound by these Terms ✓ You understand that LegalByte is a research tool, not legal advice ✓ You will verify all AI-generated content with a qualified lawyer before use ✓ You accept the limitations and disclaimers regarding AI accuracy ✓ You are at least 18 years of age ✓ You have the legal capacity to enter into this agreement

17. Malaysian Bar Council Compliance

For Malaysian legal practitioners using LegalByte:

17.1 Professional Conduct Obligations

You acknowledge that:

These Terms do not relieve you of any professional conduct obligations under the Legal Profession Act 1976 or Malaysian Bar Council rules
You remain solely responsible for compliance with all professional conduct requirements
Use of AI tools does not diminish your duty of competence, diligence, or confidentiality to clients
All AI-generated work product must meet the same professional standards as manually prepared work

17.2 Confidentiality and Privilege

Attorney-client privilege applies to communications between you and your clients, not to your use of LegalByte
You are responsible for ensuring that uploading client documents to LegalByte does not waive privilege or violate confidentiality duties
LegalByte does not assume any duty of confidentiality beyond our contractual and PDPA obligations
You should obtain client consent before uploading confidential client documents, or anonymize documents before upload

17.3 Unauthorized Practice of Law

LegalByte must not be used in any manner that would constitute unauthorized practice of law under Malaysian law, including:

Providing legal services without a valid practicing certificate
Allowing non-lawyers to provide legal advice using the Platform
Representing AI-generated documents as lawyer-reviewed work when they have not been properly reviewed

Violations may result in immediate account termination and reporting to the Malaysian Bar Council.

Last Updated: December 2024